There are a lot of cleaning companies out there. Some are excellent. Others will take your money, deliver inconsistent results, and leave you scrambling for a replacement. Knowing how to separate the two before you sign a contract can save your business significant time, money, and frustration. Ask for Proof of Insurance Any legitimate commercial cleaning company should carry general liability insurance and workers' compensation. Don't take their word for it — ask for a certificate of...

Most people never think twice about the janitor closet. It's tucked away, rarely seen by clients or customers, and easy to ignore. But the condition of that closet tells you more about your cleaning company than almost anything else. The Janitor Closet Is a Reflection of Standards A well-organized, properly maintained janitor closet signals that your cleaning team takes their work seriously. Cleaning supplies are properly stored, mop heads are clean and replaced regularly, chemical bottles...

Hiring a cleaning company is easy. Knowing whether the work is actually being done right — every single visit — is a different challenge entirely. That's where a quality assurance program comes in. And if your current cleaning provider doesn't have one, that's a conversation worth having. What Is a Quality Assurance Program? A quality assurance program is a structured system a cleaning company uses to verify that their work meets an established standard consistently. It goes beyond simply...